Store Policies

Item Policies

On this website a lot of the items are vintage, so you can expect some flaws or minor wear. These flaws only add to it's character and charm. But be advised that I will only sell items that I would proudly display in my home or garden. If there are any major imperfections they will be noted.

Even though I’m very thorough with the investigations of my items, sometimes I may overlook things. If there is anything of great importance to you about a piece, or questions or concerns, please feel free to contact me and I will check those points of concern and get back to you as quickly as possible. Otherwise all items are sold as is.

Only the finest materials are used in the construction of Shabby Boutique Items. All of the hand sewn items are top stitched, fully lined, raw edges serged and stuffed with the finest polyfils and battings on the market for Heirloom Quality pieces. Only the finest French Lavender is used in our Lavender Sachets. In every item there is quality and attention to detail. We know you won't be dissapointed with the items you purchase from Shabby Boutique.

Shipping Policies

I will no longer be able to give free shipping since other vendors and artisans will be joining me in my venture. It is very exciting! So, just follow the steps on the Ordering page for ordering and payment options. All of us will keep shipping as low as we possibly can. We all want our customers to be happy with their purchases and become our friends.

Also, we are still working on getting a good shipping calculator. If you make a purchase, we will refund any postage overage during processing. You will only pay what we pay to ship you your package. If you would like an invoice with the correct shipping charges, just contact us with your items and we will send you the appropriate invoice.

Return Policy

We will accept returns, but you must pay to ship the item back as it was originally sent within 14 Days of receiving and we will refund the purchase price minus shipping and a 10% restocking fee. You must email me about the item before you return it so that we can make sure you ship the item back to it's original destination. So, please ask any imperative questions before you order.

Privacy Policy

We will never use your information for any purposes other than what is needed to complete your order or contact you about your order. We will never sell or distribute your information for any purpose. Any records that may be kept about your transactions with us are private and will not be shared without your express permission.

Special Orders

We are very sorry, but special orders cannot be canceled or refunded. When we do special orders we have to purchase the items to make them, and therefore we cannot refund once orders have been placed. Special orders also cannot be paid for through PayPal. You may pay with credit card, money order/cashier check (preferred) or check. Note if you pay by check your order will not be started until after check has cleared the bank usually 10-14 days. If you have specific questions about a special order, please ask them before you order. Thank you for your understanding in this matter.